The ACT Government and the Digital Transformation Office (DTO) have today kicked off a project aimed at improving the way Canberrans access and book non-urgent health appointments online. The partnership will see staff from various agencies, including ACT Health, work closely with the DTO over 20 weeks to find a solution that will make it easier for people seeking treatment to better manage their appointments. This is designed to reduce the workload on clinical staff and make it more convenient for patients accessing services. We need to invest in our health system to ensure it meets the needs of Canberrans, now and for years to come. Using digital technologies to find innovative solutions demonstrates our commitment to becoming a leading digital city, and I am confident that through this partnership, we will make our world-class healthcare system even better. Mr Paul Shetler, CEO of the DTO said the project was a great example of governments joining forces to deliver services that are focused on the people who use them. “Over the next 20 weeks, we will work side-by-side with the ACT Government through a four-stage design process to identify, build and deliver a solution that will improve the way patients in Canberra access and use booking services,” Mr Shetler said. “The DTO will work with the experts within ACT Government, talk to staff and patients and discover how we can put the patient experience first to give the community information about their appointments, when and where they need it.” “This partnership is an exciting opportunity and I look forward to working with the ACT Government that will deliver real benefits to the community.” In addition, it was fantastic for me to tour the Walk-in Centre today as well and to see the world-class 24-hour dialysis unit that opened in July of this year. This unit is making a difference to the lives of patients who are among the first in Australia to be able to access public dialysis services at night thanks to this equipment. Investing in our hospitals and health centres is a priority of this government. We are committed to ensuring we provide the best possible experience for Canberrans who need to access health services, and it was great to visit both centres today to meet with staff and patients to see how they are caring for the community.
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Section: Andrew Barr, MLA | Media Releases